Version 1 — 10 August 2026. Reviews are published regardless of their rating when they comply with the objective rules below.
1. Operator and scope
LAST EXIT PUBLISHING (LEP), 41 rue de Coat-Tan, 29200 Brest, France, operates the review system on bandit.cards. It covers reviews of the BANDIT game submitted by customers who purchased directly on this website.
2. Collection and purchase verification
Each eligible customer may receive one neutral invitation, normally 10 days after confirmed delivery or, where delivery confirmation is unavailable, 15 days after dispatch. The unique link expires after 90 days and is connected server-side to an eligible paid order. It cannot be used to review the same purchase twice. The public page never shows the email address or order number. We may contact only the email address used for the order and only when necessary to verify the purchase or moderate the contribution.
3. No reward and no influence
No discount, gift, payment, competition entry or other reward is offered in exchange for a review. A review does not need to be positive. Invitations and moderation do not depend on the rating or opinion expressed.
4. Checks and moderation
Purchase eligibility and token validity are checked automatically. A human moderator then checks only whether the contribution complies with these rules. A compliant review is published within 7 calendar days at most. We do not rewrite a customer’s meaning or correct a review to make it more favourable.
A submission may be rejected only if it is spam or automated content, contains personal data, unlawful or hateful content, is unrelated to the product or purchase experience, duplicates another submission, was submitted for an unverifiable purchase, or the author asks us not to publish it. A low rating, criticism or a negative experience is never a reason for rejection. If a submission is rejected, we send a clear, understandable reason to the email address used for the order. The author may challenge the decision by contacting support@bandit.cards.
5. Display and ranking
Published reviews are displayed from newest to oldest. Each one shows its rating, publication date, purchase/experience date, original language and “Verified purchase” status. The summary includes every currently published review; we do not select only favourable contributions. A public merchant reply is clearly identified as such.
6. Translation
The customer’s original text remains available at all times. When a visitor asks for another language, an automatic translation may be generated with OpenAI and is clearly labelled “Automatic translation”. The visitor can switch back to the original. Translation never changes the rating or moderation decision.
7. Retention and withdrawal
A published review and its translations remain online for up to 5 years from publication. Pending or rejected submissions are kept for up to 12 months for moderation integrity; invitation and delivery records for up to 24 months. A pseudonymous email fingerprint used to prevent repeated invitations or submissions is kept for no more than 5 years. A separate opt-out fingerprint is kept for as long as the objection remains active. A submitted review cannot be edited. The author may request its removal at any time and, where appropriate, may receive a new invitation to submit another review. Separate order and accounting records may remain for statutory periods even after a review is removed.
8. Contact and reporting
To request removal, challenge a moderation decision, report content or exercise a data-protection right, email support@bandit.cards. Please include enough information to identify the review without posting personal data publicly. See also our privacy policy.